When accessing these sites for information it is suggested that you be very general in your search criteria. 

Example #1:  Street search

Enter the street name in either upper or lower case. Exclude any suffix i.e., st, rd, etc. a better search result

Example #2:  Owner search

The easiest way to search by owner is to use only the last name. After typing the last name, you will get a list of people with that same last name. You will want to select the appropriate name from that list. If you spell the first name differently from the way it is entered into the database, you might come up with the "No matching records found" message.

                                    Maneuvering Within the Record Card

Selecting the Summary, Interior and Exterior tabs will provide information on your house. Note also that each tab has additional pages that are accessed by clicking on the appropriate item on the line directly below the tabs. From the Summary tab you can get previous assessments, condominium information (where appropriate), zoning and a Yahoo map, locating the property within the city. From the Interior tab you can access room and bedroom counts and get a breakdown of the square footage of the sub-areas of the house. From the Exterior tab you can go to yard items and recorded permits. You can print a summary of all the data, including a sketch of the footprint of the house and a picture from any of the tabs by selecting "Printable Record Card."

Return to the "Search" tab for a new search at any point.